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LTC Links & FAQ »  Privacy Policy
S.I.T.S. Privacy Policy
08-23-2004

Personal Information
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Senior Insurance Training Services reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If Senior Insurance Training Services sells assets (or the assets of a division or subsidiary) to another entity, or Senior Insurance Training Services (or a division or subsidiary) is acquired by, or merged with, another entity, Senior Insurance Training Services may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities collecting personal information
Personal information on this Site is collected by Senior Insurance Training Services Systems Incorporated. Senior Insurance Training Services' address is 670 West Napa Street, Suite M Sonoma, CA 95476 and its telephone number is (800) 460-7487.

The Site contains links to other sites at which personal information may becollected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information
As a visitor to this Site, you can browse this site without providing any personal information. In connection with other activities, such as subscribing to the online or classroom training services offered on the Site or utilizing online software applications, Senior Insurance Training Services may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Senior Insurance Training Services may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, Senior Insurance Training Services or third parties authorized by Senior Insurance Training Services may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Senior Insurance Training Services also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

Access by Trusted Vendors
When you submit personal information to Senior Insurance Training Services through this Site, you understand and agree that this information may be processed, stored and managed by trusted vendors of Senior Insurance Training Services. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. Creative Software Alliance Inc. Of Petaluma, CA, houses the data and webserver for Senior Insurance Training Services.

Senior Insurance Training Services has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that Senior Insurance Training Services customers might find useful, such as those that can be used in conjunction with Senior Insurance Training Services services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Senior Insurance Training Services personal information collected from you. In such instances, Senior Insurance Training Services may use this information in a manner consistent with this Privacy Policy. In the situation where sites have an Senior Insurance Training Services "look and feel," and you reasonably believe you are on an Senior Insurance Training Services site, the site is collecting information in a solely intermediary capacity and does not use personal information for secondary purposes.

How your personal information is used
Senior Insurance Training Services does not sell or share your personal information to any outside companies or agencies other than those expressly listed herein. Senior Insurance Training Services collects your information in order to record and support your participation in the activities you select. A common activity is the processing of Continuing Education Credits with various State Departments of Insurance and or government regulatory agencies. These government departments and agencies require the transmission and collection of some of the Registration Information you provide to the site. Senior Insurance Training Services releases responability of such at the point that it is transmitted to the State agency using the accepted methods required by the State.

Your personal information is also used to keep you informed about ongoing educational services, special offers, and other services of Senior Insurance Training Services if you have so opted to receive such communications.

Senior Insurance Training Services may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Senior Insurance Training Services may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information
Senior Insurance Training Services recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, Senior Insurance Training Services will not communicate any information to you regarding products, services, and special offers available from Senior Insurance Training Services, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Senior Insurance Training Services will also not provide your name to other companies or organizations without your consent.

There are other instances in which Senior Insurance Training Services may divulge your personal information. Senior Insurance Training Services may provide your personal information if necessary, in Senior Insurance Training Services's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Senior Insurance Training Services or others.

Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of Senior Insurance Training Services products or services or registering an Senior Insurance Training Services product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Senior Insurance Training Services personnel and contractors have access to via password. Senior Insurance Training Services encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to Senior Insurance Training Services.

Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected Senior Insurance Training Services personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Senior Insurance Training Services to record your passwords, purchases, student profile and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Senior Insurance Training Services uses cookies to track your visit to Senior Insurance Training Services.com, and our Web servers automatically log the IP/Internet address of your computer, Senior Insurance Training Services does not generally use this information to identify you personally.

Updating your personal information and privacy preferences
You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, this may be accomplished by logging into to your account or by calling Senior Insurance Training Services, where you can view and make changes to your personal information. You may also access and correct your personal information by writing or calling Senior Insurance Training Services at:

Senior Insurance Training Services Systems
670 West Napa Street, Suite M
Sonoma, CA 95476

Telephone number (800) 460-7487
Please include your name, address, and/or e-mail address when you contact us. In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information and what services you were registering for or accessing.

Privacy-related inquiries and complaints
Senior Insurance Training Services takes its users' privacy concerns seriously. If you believe that Senior Insurance Training Services has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the Senior Insurance Training Services Privacy Officer at the address indicated above.

Also, please note that Senior Insurance Training Services is not responsible for the content or privacy practices of non-Senior Insurance Training Services Web sites to which this Site or any other Senior Insurance Training Services Web site may link. You should review the privacy policy of such sites before using the sites.


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